Self Help by KitchenCare®
We have consolidated a library of self help Videos, Documents, Software and Information for you to be able to fix common issues with your Welbilt brand equipment. Please see below for info on the tabs you see above.
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FAQ - Answers to the most frequent questions we get reguarding brand equipment
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Videos - Detailed videos showing you exactly how to do many operator level maintenance and functions.
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Documents and Downloads - A full list of brand specific operator and service documents. Also find all the latest software downloads here
Service Provider Locator
If you need help or just want to have a professional service your equipment, find a service provider here.
Training Look Up
Find the training you need quickly and easily
Warranty Registration and Status
Need to register your product for warranty or need to look up the status, do it all here.
Claims Processing System (CPS)
NOTE: The CPS is used only for claim submission for service work already performed by an authorized servicer, not for requesting service on Welbilt portfolio of brands equipment. If you need to request service please contact the local Welbilt authorized servicer or distributor.
To access the CPS click here.
You must be issued a username and password before you can access the system.Please, email kc-fsg-administration@welbilt.com to request access and include the brand(s) for which you need to submit a claim.
Instructions
Refer to "CPS Instructions" for details on how to use the system.
Refer to "KC Multiple Claim Upload" for details on how to upload many claims simultaneously.
Frequently Asked Questions
Refer to FAQ's to view a few questions that we receive regularly from some of our users.
FAQ
