Self Help by KitchenCare®
We have consolidated a library of self help Videos, Documents, Software and Information for you to be able to fix common issues with your Welbilt brand equipment. Please see below for info on the tabs you see above.
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FAQ - Answers to the most frequent questions we get reguarding brand equipment
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Videos - Detailed videos showing you exactly how to do many operator level maintenance and functions.
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Documents and Downloads - A full list of brand specific operator and service documents. Also find all the latest software downloads here
Service Provider Locator
If you need help or just want to have a professional service your equipment, find a service provider here.
Parts Look Up
Find the parts you need quickly and easily
Warranty Registration and Status
Need to register your product for warranty or need to look up the status, do it all here.
FAQ
The most frequent questions and answers can be found here. all elements can be customized and utilized as needed. We can also add a search function to this section only.
How do I know if my unit is under warranty coverage?
How do I know who to call to service my equipment?
I am looking for an installation manual, where would I find it?
I would like to get some training on your products, how can I do this?
Lincoln 1100 Series Daily Cleaning
Lincoln 1100 Series Weekly Cleaning
Lincoln 1400 & 1600 Daily Cleaning
Lincoln 1400 & 1600 Weekly Cleaning
Lincoln 1100 Series Cleaning / Maintenance
Lincoln 1300 Series Cleaning / Maintenence
Lincoln 1400 Series Cleaning / Maintenence
Lincoln 1600 Series Cleaning / Maintenence
Claims Processing System (CPS)
NOTE: The CPS is used only for claim submission for service work already performed by an authorized servicer, not for requesting service on Welbilt equipment. If you need to request service please contact the local Welbilt authorized servicer or distributor.
To access the CPS click
here.
You must be issued a username and password before you can access the system.Please, email
kc-fsg-administration@welbilt.com to request access and include the brand(s) for which you need to submit a claim.
Instructions
Refer to
"CPS Instructions" for details on how to use the system.
Refer to
"KC Multiple Claim Upload" for details on how to upload many claims simultaneously.
Frequently Asked Question
Refer to
FAQ's to view a few questions that we receive regularly from some of our users.