Delfield Online Service Training
The Delfield Service Department is offering online training opportunities. Dates and details are provided below. Log in to the session up to 15 minutes before it starts. Contact Jeff Boakes with questions at
Jeffrey.Boakes@welbilt.com
August
8/18/2020 - ERC112 Controls
4pm on Microsoft Teams
Join by clicking
HERE
or calling +1 786-749-6212
Conference ID: 167 312 831#
8/19/2020 - Carel Controls
9am on Microsoft Teams
Join by clicking
HERE
or calling +1 786-749-6212
Conference ID: 798 767 875#
8/20/2020 - ERC112 Controls
10am on Microsoft Teams
Join by clicking
HERE
or calling +1 786-749-6212
Conference ID: 644 082 801#
Training Seminar Schedule and Information
The Delfield Service Training seminar is designed to assist and improve service on the complete line of Delfield Custom Systems, Standard Products, Shelleyglas, and Shelleymatic equipment. Updates of control systems, and newly developed products are also included. Specific equipment training is also available upon request by calling 800-733-8821 extension 59162 or e-mailing
Jeffrey.Boakes@welbilt.com.
Clamshell Broiler
XPress Grills
McDonalds Clamshells
The Clamshell Broiler most commonly called the Backyard Grill is specific for Chick-Fil-A and found in their stores across the country. The dual sided grates cook both sides simultaneously; reducing cook times by up to 50%.The precise temperature controls ensuring food is cooked to appropriate core temperature ensuring operators achieve consistent quality and food safety. To take this training you must first register.
The XPress Grill’s upper and lower grill plates cook both sides simultaneously, reducing cook times by up to 50%. The precise temperature controls ensuring food is cooked to appropriate core temperature ensuring operators achieve consistent quality and food safety. Plus, rapid recovery and rapid pre-heat features save energy by allowing the griddle to cool between peak periods.
The McDonalds Clamshell Grills are specifically for McDonalds. The dual sided cooking surfaces, cook both sides simultaneously; reducing cook times by up to 50%.With precise temperature control. To take this training you must be an authorized personal / technician. Click on Registration Button and log into Clamshell Portal through Grill PM Certification System once inside click on
Literature & Documentation scroll to –
Pearl Link click on PDF - ME and MG Grill training and follow Steps to continue.
Non-Clamshell Service Training
Restaurant Ranges SIT Control
Kolpak FAS Location Training – 2020
In 2019, Kolpak kicked off the year offering Factory Authorized Service (FAS) training at five different locations across the United States, training 185 technicians. Kolpak has agreements with six companies to host FAS training. Below is the 2020 schedule with the host FAS facility and dates.
- Heritage Service Group – New Orleans, LA – 14-15 January 2020
- TWC Services – Ft. Myers, FL – 28-29 January 2020
- Andrews Refrigeration – Phoenix, AZ – 11-12 February 2020
- Superior Service – Anaheim, CA – 25-26 February 2020
- Auston Mealers – Dyersburg, TN – 10-11 March 2020
- The Hansen Group – Duluth, GA – 14-15 April 2020
These training days will cover both walk-in and refrigeration topics. Each training session is one day in duration. The first half of the day will cover walk-in information and will include the assembly of a Kolpak walk-in. The second half of the day will cover refrigeration information. The second date at each location is an overflow date if there are too many wanting to attend the first date.
Meals, travel arrangements, transportation, and overnight accommodations are the responsibility of the attendee.
We are working on other locations/dates for 2020. This page will be updated as additional opportunities arise. Those interested in attending upcoming training sessions can contact: Derek at derek.moore@welbilt.com or Brooks at brooks.shelton@welbilt.com via email, or by calling 1-800-225-9916
The Kolpak FAS Online Training is designed to assist and improve service on the complete line of Kolpak Walk-Ins and Refrigeration Systems. Specific equipment training is also available upon request by calling
800-225-9916 or e-mailing
kpr-technicalservice@welbilt.com
Manitowoc Ice Technical Training Level I Monthly Webcast
**Note** Schedules and Topics are subject to change or be cancelled without notice. All times are listed as USA Central Time Zone (-6 hours from GMT/Zulu time). All Webcasts will be monitored and recorded. By logging into the audio you agree to be monitored or recorded and to comply with all applicable laws.
Webcasts presented by Jonathan Bailey:
Scroll Down for Dates and Log in Information:
Click Here to Download a Printable 2020 Webcast Schedule.
Sign up for our webcast invites and reminders right to your inbox
August 12th, 2020 - USA 9:00am Central
Training Topic: (Course #ICE1107)
NEO UnderCounter Ice Machine (1) hour webcast
9:00am Central USA Time:
Join Meeting: Click Here!
Join by phone
+1 786-749-6212
Find a Local number: Click Here!
Conference ID: 292 119 232#
August 12th, 2020 - USA 5:00pm Central
Training Topic: (Course #ICE1107)
NEO UnderCounter Ice Machine (1) hour webcast
5:00pm Central USA Time:
Join Meeting: Click Here!
Join by phone
+1 786-749-6212
Find a Local number: Click Here!
Conference ID: 971 351 916#
September 16th, 2020 - USA 9:00am Central
Training Topic: (Course #ICE1601)
iAuCS Installation (1) hour webcast
9:00am Central USA Time:
Join Meeting: Click Here!
Join by phone
+1 786-749-6212
Find a Local number: Click Here!
Conference ID: 834 612 459#
September 16th, 2020 - USA 5:00pm Central
Training Topic: (Course #ICE1601)
iAuCS Installation (1) hour webcast
5:00pm Central USA Time:
Join Meeting: Click Here!
Join by phone
+1 786-749-6212
Find a Local number: Click Here!
Conference ID: 952 484 756#
October 14th, 2020 - USA 9:00am Central
Training Topic: (Course #ICE1108)
Indigo NXT Traditional Remote Troubleshooting (1) hour webcast
9:00am Central USA Time:
Join Meeting: Click Here!
Join by phone
+1 786-749-6212
Find a Local number: Click Here!
Conference ID: 288 491 808#
October 14th, 2020 - USA 5:00pm Central
Training Topic: (Course #ICE1108)
Indigo NXT Traditional Remote Troubleshooting (1) hour webcast
5:00pm Central USA Time:
Join Meeting: Click Here!
Join by phone
+1 786-749-6212
Find a Local number: Click Here!
Conference ID: 954 812 771#
November 18th, 2020 - USA 9:00am Central
Training Topic: (Course #ICE1109)
Indigo NXT QuietQube Remote Troubleshooting (1) hour webcast
9:00am Central USA Time:
Join Meeting: Click Here!
Join by phone
+1 786-749-6212
Find a Local number: Click Here!
Conference ID: 419 517 036#
November 18th, 2020 - USA 5:00pm Central
Training Topic: (Course #ICE1109)
Indigo NXT QuietQube Remote Troubleshooting (1) hour webcast
5:00pm Central USA Time:
Join Meeting: Click Here!
Join by phone
+1 786-749-6212
Find a Local number: Click Here!
Conference ID: 470 267 687#
December 16th, 2020 - USA 9:00am Central
Training Topic: (Course #ICE1110)
Indigo NXT Sequence of Operation (1) hour webcast
9:00am Central USA Time:
Join Meeting: Click Here!
Join by phone
+1 786-749-6212
Find a Local number: Click Here!
Conference ID: 961 343 61#
December 16th, 2020 - USA 5:00pm Central
Training Topic: (Course #ICE1110)
Indigo NXT Sequence of Operation (1) hour webcast
5:00pm Central USA Time:
Join Meeting: Click Here!
Join by phone
+1 786-749-6212
Find a Local number: Click Here!
Conference ID: 948 695 286#
Level II Field Training as well as our Level III Factory Training Programs are NATE Approved for Continuing Education Hours (CEH)!
NATE Course ID# - Manitowoc Ice Field Training Class
- ICE2001=NATE ID# 5596-0002, All Day Field Training = 8 CEH
- ICE2002=NATE ID# 5596-0003, Half Day Field Training = 4 CEH
- ICE3005=NATE ID# 5596-0004, Regional Two Day Field Training = 16 CEH
All CEH hours are for: Light Commercial Refrigeration Service & Commercial Refrigeration Service
Manitowoc Ice is known for quality service training and strives to maintain this level of excellence in aftermarket support. In an effort to continue providing this quality training and to provide additional benefits for attendees, Manitowoc Ice Service Training is pleased to announce that it has been established a a North American Technician Excellence (NATE) Training Provider, now for Both Field and Factory Face to Face Training.
USA/Canada Level II Face to Face Field Training is Converting to Virtual for the remainder of 2020.
Half-Day Field Training
Course #ICE2002
All-Day Field Training
Course #ICE2001
Virtual 2020-2021 Field Training Schedule for USA and Canada: COMING SOON!
Field Service Seminars are 1/2 day and 1-day seminars conducted by factory personnel. Contact your Manitowoc/Koolaire Distributor for dates, locations, and times (International, Canada, USA). Go to our
Distributor locator and enter USA zip code, Canadian Province, or country name to retrieve the distributor name and contact information.
Get 36 Hours of NATE Continuing Education Hours while learning about our Indigo NXT Ice machines!
Factory Service School training includes 4 1/2 days of in-depth classroom and hands on instruction. Includes a hands-on area with 25+ operating ice machines that the instructor has rigged to malfunction.
- Prerequisite includes completion of Online Training
- Programs
- Daily quizzes will be used to verify comprehension
NATE Course ID# 5596-0001 (CEH) Continuing Education Hours
- 36 Hours - Light Commercial Refrigeration: Service
- 36 Hours - Commercial Refrigeration: Service
Factory Service School Instructor:
Jonathan Bailey
Advanced
Course Number #ICE3002
- December 7-11, 2020 - (Suspended)
Course Number #ICE3003
- November 9-13, 2020 - (Suspended)
Technicians who attend Introductory Factory Schools receive the same amount of information as Advanced Factory School Technicians, however Introductory class is more detail oriented. See Technician registration form to determine which school you should attend .
- For more information please contact Laurie Lewin at: 920-683-7806 or Email: laurie.lewin@welbilt.com
- **We reserve the right to change dates or cancel classes as circumstances require. Minimum number of Students for Factory Training is 15 people. We will cancel the class if the 15 student minimum is not met two weeks prior to training.
Registration
To register for one of our Service Schools, download and complete a registration form below:
- Per Person Cost
- Technician Factory Service School - $860
- (FAS) Factory Authorized Service Factory School - $793
Tuition includes Hotel Room and Lunch. Hotel rooms are double occupancy - add for a single room. Subtract per person for two or more people.
Online Training
Multiplex Beverage offers online training programs. These programs are often pre-requisites to attend our Factory Service Schools. Click on any of the links below to begin the online training session. The training programs have been designed to use Adobe Acrobat Reader & Flash, if you are having trouble viewing the programs you may need to update these plugins.
Service Training
Welbilt offers a variety of service training schools and seminars. Please select the Factory Service Schools tab above for details, dates and registration information.
"If you have or have not seen it… come here to learn it."
-Sean Hayes, Ken’s Beverage
"This is one of the best schools I have been to."
-George Pokrajac, A&A Refrigeration
U.S. Factory Service Schools
Introductory Service School
The introductory school combines soda installation and service with blended ice.
Soda Systems: The introductory soda school is designed for a technician with very little or no beverage service experience. They will learn how to install and troubleshoot an average beverage system along with ice/beverage combination dispensers. This course will teach the technicians the primary beverage components, installation of Servend dispensers and Multiplex Soda Factory.
Blended ice: The introductory blended ice school is designed for a technician to become proficient on the Multiplex Blend in Cup (BIC) smoothie equipment. This class will also touch on the Multiplex FreshBender & Blend in Pitcher (BIM) equipment. The technician will learn to install, calibrate, maintain and service the BIC equipment. The technician will get an overall view of the FreshBlender & BIM equipment.
Advanced Service School
The advanced school combines advanced soda equipment servicing along with advanced blended ice equipment. The advanced school is reserved for technicians who have previously attended one of our introductory service schools within the past two years.
Soda Systems: The advanced soda school will teach the technician programming and servicing of current soda equipment including Servend, Multiplex and Multiplex towers.
Blended ice: The advanced blended ice school will touch on the recent updates to Multiplex Blend in Cup equipment along with servicing Multiplex FreshBlender & Blend in Pitcher equipment.
McDonald's Service School
The McDonald's school focuses on the McDonald's specific soda and blended ice equipment servicing. It is reserved for only McDonald's in house service technicians.Factory Service School 2020 Dates!
Introductory Service School
January 20-24, 2020 (Class Full)
Course Number #BEV3001
AdvancedService School
March 16-20, 2020 (Canceled)
Course Number #BEV3002
McDonald's Service School
February 10-14, 2020 (Class Full)
April 13-17, 2020 (Class Full)
Course Number #BEV3302
Register Today!Per Person Cost
Introductory Service School - $875.00
Advanced Service School - $875.00
McDonald's Service School - $875.00
- Save – register and pay for 2 or more people from the same company (can be for different dates) and deduct $30.00
- Ice & Beverage FAS's can deduct $40.00
- Single Rooms are available for an extra $175.00
Tuition includes
- School Registration
- Handout Materials/Literature
- Double-occupancy hotel room
- Breakfast provided daily for each class
- Lunch provided on Monday through Thursday for Introductory and Intermediate. Lunch on Tuesday and Thursday for Blended.
Deposit of funds remitted to Welbilt is not to be intended as an acceptance of the registration. Welbilt reserves the right to review the registration subsequent to the deposit of funds and to refund the monies deposited.
Important: Cancelation notice must be given at least
two weeks prior to your first day of class, or tuition will not be refunded.
How to Register
VIEW/PRINT PDF
Complete and return the registration form with your credit card information or make your check payable to
Welbilt for tuition.
There are Three (3) options to send payments, (please include all registration information with payments).
1. Mail to:
Welbilt
Attention: Dennis Fulton
2100 Future Drive
Sellersburg, IN 47172,
2. E-mail to: Dennis.Fulton@welbilt.com
3. Fax to: 812-246-7026 ATTENTION DENNIS FULTON
Pay by:
- MasterCard, Visa, WE DO NOT ACCEPT DISCOVER or AMERICAN EXPRESS
- Check payable to
Welbilt
Payment will be deposited when received. The school size is limited to 16 participants based upon a first-in, first-confirmed basis. We reserve the right to change dates or cancel classes as circumstances require. You are welcome to call and check availability before submitting your registration.
Multiplex Beverage Webcast Schedule
***Note*** Schedules and Topics are subject to change or be canceled without notice. All times are listed as USA Eastern Time Zone (UTC -5). All Webcasts will be monitored and recorded. By logging into the audio you agree to be monitored or recorded and to comply with all applicable laws.
BIC Manual Fill, FreshBlender™ or N2Fusion™ Nitro
When: Wednesdays
Time: 9:00 am - 10:00 am EST
Click Here to Join Microsoft Teams Meeting
Log in Available within 15 minutes prior of webcast.
Conference ID: 683 190 79#
Phone: +1 786-749-6212 (United States)
Click Here for Other Dial in Options
Date and Topic (Mornings)
08/12/2020 BIC Manual Fill Install / Commissioning
08/19/2020 BIC Manual Fill Troubleshooting
08/26/2020 BIC Manual Fill Install / Commissioning