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About KitchenCare

By choosing Welbilt equipment made up of our leading brands, including Cleveland, Convotherm, Delfield, Frymaster, Garland, Kolpak, Lincoln, Manitowoc Ice, Merrychef, Mulitplex, and Servend, you become part of our family. And you’ll be glad to know we look after our own. That’s what KitchenCare™ is all about.

KitchenCare helps protect, service, and maintain your foodservice equipment throughout the lifecycle of your business. It’s been developed with your needs in mind and structured around three levels of support: StarCare, ExtraCare, and LifeCare. KitchenCare is designed to give you choices in caring for your equipment, no matter if you have one restaurant or multi-unit operations. Whether you’re around the world or just around the corner, our first responders are at the ready. You’ll feel a level of comfort you’ve rarely felt in a business relationship, giving you the peace of mind that comes with knowing we’ll get it right the first time.

Every new piece of Welbilt equipment comes with KitchenCare. Think of KitchenCare like a car warranty helping you optimize your kitchen. KitchenCare is your go-to mechanic. The expert you rely on to look after the technical details. The friendly face you talk to when you have everyday concerns. The one you trust to treat you right. Structured around levels of support to meet your operational needs from one restaurant to multiple units, you are able to choose the just the right level of support.

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Convotherm Software Updates

We are pleased to provide you the latest software updates of the Convotherm range.

Please just agree our terms and conditions of licence and use for using the software.

I noticed the terms and conditions of licence and agree


Please note:

The particular software update for Convotherm 4 gas units has to be done by an authorised service partner (there are adjustment steps necessary).

Please ensure that only software which is suitable for the unit series is installed on your Convotherm unit. This software cannot be used for other unit types from the range. If this is disregarded, no liability will be assumed for malfunctions.

Convotherm Service manuals

This section is available for authorized service partner only.

Some files are protected with a password. If you need the password please get in contact with our After Sales Service: con.kundendienst@manitowoc.com